We are using an RMA module which let the customer select a new return for their purchased item. When clicking on the item radio to select an item it should bring up the entire information on the specific item, However in our case the customer clicks to check the radio once, Radio is checked but not reflected or bringing the item’s information. Second click on the checked radio now brings the item’s information and let the customer proceed with the return. The questions is how do we fix this so that customers needs to click just once on the radio in order to proceed and not twice?
attached are two images. 1 image shows that customer clicked one and the radion is checked but nothing came up, Second image shows the second click that shows the entire information for the item and let’s continue.