We have recently updated our magento version from 2.2.11 to 2.4.6-p5 and bumped into the issue below.
After the new version is installed on our production website, “category_ids” can not be displayed at all on product edit page as you can see in the screenshot below. But if we check from category page on backend as well as catalog_category_product on database, all products still have the correct caregories.
So far we have done the followings to try to fix this issue but have not found any solutions unfortunately:
- Added a new product with caregory -> after saving it, we can see the product in category page on backend as well as catalog_category_product on database BUT we can still not see it on product edit page
- Simply saved a product without category being displayed on product edit page -> all existing categories with the product are deleted from the product saved
- Checked eav_attribute table if any values are changed -> Identical before and after the update was made
If any of you have had the same issue in the past, your cooperation would be much appreciated.
・Record for category_ids on catalog_eav_attribute
・Category is also not displayed on Product Grid
