| Rank | Performance Graph | OS | Outage hh:mm:ss |
Failed Req% |
DNS | Connect | First byte |
Total |
|---|---|---|---|---|---|---|---|---|
| 1 | Aruba | unknown | 0:00:00 | 0.000 | 0.355 | 0.007 | 0.028 | 0.072 |
| 2 | CWCS Managed Hosting | Linux | 0:00:00 | 0.000 | 0.338 | 0.063 | 0.128 | 0.128 |
| 3 | krystal.uk | Linux | 0:00:00 | 0.000 | 0.183 | 0.070 | 0.138 | 0.138 |
| 4 | New York Internet (NYI) | FreeBSD | 0:00:00 | 0.000 | 0.565 | 0.076 | 0.151 | 0.152 |
| 5 | Bigstep | Linux | 0:00:00 | 0.000 | 0.185 | 0.078 | 0.154 | 0.154 |
| 6 | ServerStack | Linux | 0:00:00 | 0.000 | 0.222 | 0.108 | 0.216 | 0.216 |
| 7 | Swishmail | unknown | 0:00:00 | 0.000 | 0.182 | 0.109 | 0.216 | 0.217 |
| 8 | Hyve Managed Hosting | Linux | 0:00:00 | 0.009 | 0.141 | 0.076 | 0.153 | 0.153 |
| 9 | Pair Networks | Linux | 0:00:00 | 0.009 | 0.365 | 0.118 | 0.235 | 0.235 |
| 10 | Multacom | Linux | 0:00:00 | 0.009 | 0.346 | 0.144 | 0.288 | 0.288 |
Aruba had the most reliable hosting company site in April, its fifth month in a row at the top. The top seven hosting company sites each responded to all of Netcraft’s requests in April and were separated by average connection time. Aruba had the fastest average connection time of 7ms. Aruba provides hosting, cloud and digital signature services, fibre optic internet, digital preservation, and much more, with data centres across Europe in the UK, Germany, Czechia, Poland, Italy and France.
The podium places were completed by CWCS Managed Hosting in second and Krystal Hosting in third place. CWCS offers dedicated servers, cloud and VPS hosting, colocation services, domain names and email services from their seven data centres across the UK, USA and Canada. Krystal is based in the UK and offers a variety of cloud hosting solutions, including VPS and managed hosting, dedicated servers and domain names from four data centres across London and the US, with in-house support. Both CWCS and Krystal are powered by 100% renewable energy.
In April, seven of the top 10 hosting company sites were identified to be using Linux. FreeBSD made an appearance in fourth place with New York Internet (NYI). Aruba and Swishmail had unidentified operating systems.
Netcraft measures and makes available the response times of around fifteen leading hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.
From a customer’s point of view, the percentage of failed requests is more pertinent than outages on hosting companies’ own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.
Information on the measurement process and current measurements is available.