We are using Magento Commerce, on 2.4.3-p2. We recently added a new product to our catalog, with settings that seem to match all of our other products. However, when a customer goes to add the new product to their cart (using the addSimpleProductsToCart GraphQL query), the item is not returned in the data.addSimpleProductsToCart.cart.items field: the array is simply empty. (This method works fine for all of our other products.) There is no error present in the GraphQL response.
Even more confusingly, the product does show up in the “Admin” -> “Quotes” section. That is, the customer’s request did complete successfully, it is just not showing up for the customer. Is there some product configuration value or something we are overlooking that would cause this behavior? Thanks!